Phoenix Sky Harbor International Airport (PHX)
Facilities and Services
(Phoenix, Arizona - AZ, USA)
Customer services is an important part of Phoenix International Airport (PHX) and ranks second only to security and overall safety. Distributed around its three main terminal buildings - 2, 3 and 4 (connected by shuttles) are various eateries, shops and passengers amenities.
There is a popular duty-free outlet in Terminal 4 at Phoenix Airport, as well as many helpful airline staff and 'navigator volunteers', praised by the airport for their friendly service skills and recently awarded the Governor's Tourism Award for their efforts. Visitors to PHX can also expect to find motorist assistance, a traveler's emergency aid service, a small onsite chapel, special needs amenities, mailboxes, a museum, power outlets, wireless Internet access, passenger paging and 'pet parks' for dogs and other animals.
Airport Information Desks
Tel: +1 602 244 1346
Phoenix Airport has become well-known for its information desks, include Sky Harbor Travelers' Aid, in Terminal 3 and Terminal 4. A number of the staff have received prestigious 'FLY' awards.
Passenger paging is as simple as telephoning +1 602 273 3455.
Shops, Duty-Free and Retail Outlets
Phoenix Airport has very reasonable shopping facilities located in all three of its terminal buildings. In Terminal 2 you can choose between newsagents such as CNBC and Press Express, as well as the Phoenix Travelmart, while in Terminal 3, children will enjoy visiting the Curious Creatures shop. Also here is a PGA Tour Shop, News Travels Fast and Desert Images for gift ideas. Passengers in Terminal 4 will find the largest choice of shops, with popular stores including Arizona Highways, Brighton Collectibles, Desert Breeze, Desert News, Explore Arizona, Indigenous (Native American Gifts), Travelstyle, Valley of the Sun and World Duty Free.
Bars, Cafés and Restaurants
There are some 25 different eateries spread around Phoenix Airport, with the highest concentration of restaurants, bars and cafes being found within Terminal 4. Here you will find the 12th Fairway Bar and Grill, the Desert Springs Brewing Company, BarFly and the Martini Bistro, while in Terminals 2 and 3, look out for the Kokopeli Deli, the Paradise Bakery Cafe, Sbarros, Starbucks and Wendy's.
Currency Exchange, Communications and Banking Facilities
There is also a bureau de change counter in Terminal 4, while cashpoints are easy to find and available in all of the terminals, often being close to the retail areas.
Business and Conference Facilities
Business facilities include computer workstations, fast access to the Internet, fax machines and more, based at the onsite business centers in Terminal 1 and Terminal 2. For meeting rooms, you will need to consider one of the neighboring hotels, such as the Hilton on 2435 South 47th Street.
Disabled Facilities
Tel: +1 602 253 4000
Sky Harbor Airport is known for being easily accessible and caters well for disabled travelers, with its TTY pay phones, adult changing areas, special needs parking, curbside wheelchair hire (from Sky Cap) and frequent shuttle buses.
